Account & Data Deletion
MSP Outage Tracker · One Source Datacom, LLC
Last updated: 2026-11-01
You can delete your MSP Outage Tracker account and the data associated with it at any time.
Option 1 — In the app
Open Settings → Account → Delete account and confirm. (If your version doesn't show this option yet, use Option 2.)
Option 2 — By email
- Email info@onesourcedatacom.net from the email address on your account, with the subject "Delete my MSP Outage Tracker account".
- We will confirm the request and verify that you own the account.
- Your account is deleted within 30 days and you will receive a confirmation email.
You can also call us at (726) 259-2446.
What is deleted
Your profile (name, email, login credentials), saved locations and settings, notification tokens, and content you submitted.
What may be kept
Encrypted backups are overwritten within 30 days. We keep only records we are legally required to retain (for example security logs for up to 90 days), after which they are deleted.
Delete some data without deleting your account
Email us and tell us which data you want removed (for example a specific report or photo) and we will delete it within 30 days.
Developer: One Source Datacom, LLC · info@onesourcedatacom.net · (726) 259-2446 · onesourcedatacom.net